Last Updated: May 1, 2024
Welcome to Dubai Skypool Experiences. These Terms and Conditions ("Terms") govern your use of the Dubai Skypool Experiences website (dubaiskypool.com) and all related services, including bookings and experiences (collectively, our "Services").
By accessing our website, making a booking, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
In these Terms:
When you make a booking through our website, you are making an offer to purchase the selected experience. All bookings are subject to availability and confirmation by us. We reserve the right to accept or decline bookings at our discretion.
A booking is only confirmed when we send you a confirmation email. Please check the details in your confirmation email carefully. If any details appear incorrect, please contact us immediately.
Full payment is required at the time of booking. We accept various payment methods as indicated on our website. All prices are displayed in US Dollars (USD) and include applicable taxes unless otherwise stated.
We make every effort to ensure that prices displayed on our website are accurate. However, if there is an error in pricing, we reserve the right to cancel your booking and offer you the option to purchase at the correct price.
A service fee is applied to all bookings to cover administrative costs. This fee is non-refundable and will be clearly indicated during the checkout process.
Our standard cancellation policy is as follows:
For detailed information, please refer to our Refund Policy.
Modifications to bookings are subject to availability and may incur additional charges. Requests for modifications must be submitted at least 48 hours before the scheduled experience. We cannot guarantee that all modification requests will be accommodated.
In case of severe weather conditions or events beyond our control (force majeure) that affect the safety or feasibility of providing the experience, we reserve the right to reschedule your booking or offer a refund at our discretion.
Please arrive at the venue at least 15 minutes prior to your scheduled experience time. Late arrivals may result in abbreviated experience duration or, in some cases, cancellation without refund at the venue's discretion.
You must bring valid photo identification that matches the name on the booking. The venue reserves the right to refuse entry if valid identification is not presented.
Different experiences may have different age restrictions. Children must be accompanied by an adult at all times. Some experiences may not be suitable for children under certain ages. Age restrictions, if applicable, will be stated in the experience description.
Appropriate attire is required for all experiences. Specific dress code requirements will be communicated in your booking confirmation. Venues reserve the right to refuse entry if dress code requirements are not met.
You must comply with all venue rules and regulations. The venue reserves the right to remove any guest whose behavior is deemed inappropriate, disruptive, or in violation of venue policies, without refund.
You are responsible for ensuring that you and any guests included in your booking are physically capable of participating in the booked experience. We recommend consulting a doctor before participating if you have any medical conditions that might affect your ability to safely enjoy the experience.
You must follow all safety instructions provided by venue staff. Failure to do so may result in removal from the venue without refund.
To the maximum extent permitted by law, Dubai Skypool Experiences shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services or participation in any experience, including but not limited to:
You agree to defend, indemnify, and hold harmless Dubai Skypool Experiences, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the Services, your violation of any term of these Terms, or your violation of any rights of a third party.
All content on our website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Dubai Skypool Experiences or its content suppliers and is protected by international copyright laws.
You may not reproduce, modify, display, sell, or distribute the content, or use it in any other way for public or commercial purposes without our explicit written permission.
Your use of our Services is also governed by our Privacy Policy, which can be found at Privacy Policy. By using our Services, you consent to the terms of our Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our Services after any changes to these Terms constitutes your acceptance of such changes.
We recommend reviewing these Terms periodically to stay informed of any updates.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
These Terms constitute the entire agreement between you and Dubai Skypool Experiences with respect to your use of our Services, superseding any prior agreements between you and Dubai Skypool Experiences.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may freely assign these Terms without restriction.
If you have any questions about these Terms, please contact us at:
Dubai Skypool Experiences
Studio 52e Colin Forge Hillside
CM0 7HA
Email: legal@dubaiskypool.com
Phone: +447434288316